Journal

Monthly Insight Series - Focus on Film

Lights, camera, action in 2025

2025 is going to be a big year for film content. We’ve seen many of our clients using film in ever more creative ways to tell stories, engage with their audiences, support fundraising and share their impact. Here are a few film trends we are seeing and some examples of recent projects to get your creative brains whirring.

Keep reading to the end to be the first to find out about our latest product launch - Story Stream, bringing people and stories to life in a creative and cost effective way.

One shoot, ten edits

Increasingly we’ve been asked to shoot once and then create multiple films for use across multiple channels. This is a great way of getting the maximum impact from your film budget by using filmed content across social media, online, events, presentations and digital marketing.

Take a look at our campaign for The University of Salford which used projection and dynamic lighting to create a series of films and still imagery to promote a range of Diploma of Higher Education courses. One shoot day was used to create multiple films and edit variations.

Combining film and animation

Another trend we are seeing is the convergence of film and animation, as clients are seeing motion as one creative option that can utilise video, animation and motion graphics. This approach can create a really strong visual dynamic and can be a great way to build your brand identity through film.

We worked with The Tree Council to create a film to promote their Tree Partners programme. This film is being used to support fundraising activities and to inspire companies to join as corporate partners.

Up, up and away

The use of drones has really taken off (ha!) in the Creative Concern film department. Taking to the sky offers some fascinating new possibilities to capture amazing urban and more natural environments from fresh perspectives. Our team have lots of experience to share on making the best creative use of drone videography as part of your project. If you’d like to explore how drones can add an extra dimension to your video projects, drop us a line.

We worked with The University of Manchester to highlight their transformative IT journey. A connected campus to facilitate research and collaboration across the city and the world.

Personal stories

We have been using video recently to tell some really powerful and personal stories. These films are often being used for internal comms or as part of training courses to really get the message across from a personal and emotive point of view. The world of video is constantly changing but people are still fascinated by other people and their stories.

We worked with Marie Curie UK on this film to explore what grief feels like and how we can help others coping with grief.

Accessible video

A common question we get asked is, how can we make our video content more accessible? Accessibility is super important to us as an agency and we are constantly striving to increase our knowledge and practice when it comes to accessible communications. Adding captions has now become the standard but beyond this we can offer British Sign Language video overlays and more to increase the accessibility of your film content. We can also provide guidance and share best practice from across the sector.

We created this film to communicate the culture through Colleague stories at Trafford & Stockport College Group using both sub-titles and British sign language.

New storytelling film product launching this month!

We are super excited to tell you about Story Stream, our new approach to tell your brand or campaign story through inspiring films, uplifting audio, impactful photography and powerful words. We know how difficult it is to find the time to capture and communicate your positive stories. That’s why we’ve developed Story Stream - a new way to capture the stories and content you need in a creative and cost effective way designed for our multi-channel, multi-format world. The Creative Concern Stream Team is a 3-person story telling team, who spend a day with you onsite capturing content designed to re-energise your marketing and communications. The approach is to generate a whole lot of content for film, photography and written case studies from one intensive day of content gathering. We start each project with a workshop where we explain our approach to storytelling and explore how to bring your brand, campaign or organisational story to life. For a free consultation to explore how Story Stream can support your brand storytelling just drop us a line and we can fix up a call.

Whatever your video plans are for 2025 if your looking for advice, new creative ideas or if you have a brief to share please get in touch!

Monthly Insight Series - Sustainable Transport

It's the second edition of our Monthly Insight Series, and with a number of our team recently returning from delivering the Department for Transport (DfT), United Kingdom Integrated National Transport Strategy roadshow, we feel we're well placed to offer our insights on all things transport related.

Talk Transport
Humans. We’re hardwired to move – not just to get from A to B, but to explore, get around, and meet others along the way. We move to connect. To discover. To feel free.

From trams to bikes to walking festivals, transport has been a focus of our work at Creative Concern since day one. The well-punched Tripper ticket of our transport project roster has included:

Cycling and walking strategies;
Public awareness campaigns on clean air;
Health and safety on high speed rail;
EV charging networks;
Behaviour change campaigns;
Political campaigning on safer school streets; and
Large-scale engagement projects and transport visions.

We’ve had the chance to work with transport authorities, bike hire companies, operating companies, academics and campaigning charities like Sustrans. We’ve made brands, visions and events, and at one point had the very great fortune to design the bee that can now be found on the side of Greater Manchester’s yellow buses.

Most recently we’ve been working directly with the Department for Transport (DfT), United Kingdom on the engagement roadshow for the Integrated National Transport Strategy (INTS). We’ve helped the Department deliver eleven co-design events across England, from the North East to the South West, with hundreds of people taking part and feeding into the strategy.

So what’s at the heart of the conversation on transport? What we’ve learnt, through thousands of conversations and many, many campaign events are a few, standout points that people always come back to:

Yes it’s the journey, but it’s also the destination. A lot of people want transport to be so easy and seamless that it very practically gets you to school, work or local services without you even thinking about it. Just another part of your day.
Experience matters above all. People will talk to you, above all, about feeling safe on an integrated network that’s reliable, accessible and affordable. Whether you’re walking, wheeling, cycling or on the bus, train or tram, these key elements really matter.
Language – make it simple. This is a sector where acronyms run rampant, jargon is impenetrable and where people are quite happy to talk about modes and routes and business cases without referring back to the everyday reasons we choose to move in the first place. Transport needs to relate to our lives otherwise, well, we don’t connect.

We’ve learnt a good deal from our European partners across our DoNotSmile Network too, as many of them are in-country experts on how to change the way people move.

Whatever project we’re focused on delivering, the imperative will always come back to shifts in behaviour and how we can’t cut carbon, clean the air and have healthier and more productive lives if we continue to see the majority of our journeys made by car. Encouraging people out of the driving habit and into something more sustainable is central. Again, we’ve learnt a thing or two along the way:

Make it safe and easy, first.
Don’t attempt behaviour change campaigns if the alternative simply isn’t good enough yet. You’ll create more problems than you solve that way.
Don’t shout, don’t shame – use humour.
The tone of communications on all of this is vital. Nobody is going to engage with you if you’re calling them evil. We need to positively convince, corral and motivate.
Engage, co-design and listen.

We always underpin our projects with a ‘listen and learn’ phase that can be anything from a quick 12-person workshop to a process bringing in thousands. Unless you take people with you, you’ll be on a journey to nowhere.

There are very few topics more likely to fire up a heated debate than transport. Everyone has a view and almost everyone is happy to share that view. That’s why communications and transport are the most natural of companions. When we supported Newcastle and Gateshead on their Clean Air Zone engagement it was a great example of this. A staged and long-running programme of communications was key to ensure that the CAZ was delivered well. One without the other, simply wouldn’t work.

The next stop on the journey? The communications challenge will get all the more critical in the years ahead. As our single largest source of carbon emissions, transport has to change dramatically in the next few years. As the underpinning infrastructure for our homes, our cities, our growth zones and our wider regions, there is very little that isn’t transport-reliant. Sharing the vision of a different kind of transport, understanding how people feel about their everyday journeys, prompting and inspiring change will all be as or more important.

At Creative Concern our transport offer will continue to flourish across three relatively simple areas of work about which we remain passionate and committed:

Engagement and co-design. We love to listen and creatively facilitate a conversation. It builds insight, understanding and a shared sense of destination. Start here.
Strategy, vision and brand. Whether it's a plan for walking or a plea for more cycle lanes, getting a clear narrative and strong story to tell will continue to be vital.
Great campaigns. Transport is funny, emotive and highly visual. There are always great characters involved. It is the very best of creative inspiration for strong, campaigning work.

So if you have a transport challenge you need to tackle, and compelling communications and behaviour change will be key to ensuring your success, then get in touch!

New Monthly Insight Series - Beyond Brand Guidelines

Creative Concern is a creative marketing and communications agency, passionate about using our skills to activate change.

For 22 years we’ve been privileged to work with some incredible organisations. From charities to organisations across the public and private sectors, all our clients are united in their mission to make a difference, effect positive change and make the world a better place through the work they do.

With over two decades of experience, we’ve learned a huge amount. And because we’re passionate about sharing that knowledge, we’re going to be sharing here on our Blog and through our LinkedIn newsletter, addressing a different topic, sector or challenge that our clients’ are facing. Our team will share their insights in the hope it inspires or helps others.

For our first article, meet our Head of Design Liz Newell. Liz draws on her many years of experience working with further and higher education institutions, helping them to realise creative and impactful campaigns, marketing assets and identities, even when they have to stick within the institutions’ tight brand guidelines.

Beyond brand guidelines: Unlocking creativity in education communications

Having a solid established education brand can sometimes feel limiting when it comes to creativity. It’s great to have a brand that is so easily recognised, but there’s a risk that all communications blend together and end up in a ‘safe space’.

Let’s look at it differently.

Having your core brand locked down can be helpful; it means you have the weight of a trusted organisation behind you. But you also have the freedom to use your budget to explore alternative creative solutions. Just remember – it’s about amplifying, not clashing or competing with your brand.

We understand that there are (rightly) some non-negotiables like logo, colours and typefaces, but that’s only part of the picture. There’s always some flexibility when it comes to what makes up your communications.

Here are some ways to keep things creative (all within the parameters of your brand, of course).

The power of an image

The right imagery can really elevate the entire brand – injecting new energy and relevance. There’s potential for a lot of creative flexibility here, so think carefully about the story you want to tell and who you’re telling it to and this will inform the right direction for the imagery. Is it about people or place or both?
With photography, do you want to show yourselves authentically or would it be more effective to take a more experimental and heavily art-directed approach? It may be that a signature illustration is just the thing you need in order to communicate effectively. Imagery can take many forms, so it’s often helpful when you’re trying to visualise topics that are otherwise hard to capture. We’ve illustrated everything from carbon emissions to jacket potatoes. Hit us with your next challenge ;)

Use words as your playground
Creative copywriting can be one of the simplest ways to stand out and distinguish your communications. Whether it’s an injection of humour (everyone loves a good pun, right?) through a series of short snappy key lines or crafting longer form stories or scripts that give people a voice; words matter. Messages that grab – and hold – attention, inspire, amuse and inform. It’s worth spending some time getting these right.

Choose the right output
Just as important as what you say is where you say it. Choosing the right output for your message is critical. Think – who’s your audience and what’s the best way of reaching them. If you know your audience are time-precious academics then a wordy 200-page report is probably not the right approach. It can also be worth getting the intended audience involved in ideas and testing – that way you’ll get a definite steer on what works and where they’re consuming information. Small shifts can have a BIG impact The key to creating fresh, dynamic design solutions is to focus on the areas where flexibility and differentiation are allowed within the brand. This might be elevating the use of a secondary colour palette; how the typography interacts with your imagery; or it might be a surprising design layout that differentiates your brand and connects with your audience. We’re really quick at getting to understand where that flexibility lies and we love bringing a new perspective to existing brands. One of our favourite tactics is exploring how a design aesthetic from a different sector can bring more impactful design solutions to our work with Educational Institutions.

Accessibility
We’ve been working to make our design solutions more accessible for our clients for many years. It’s super important that accessibility is core to the approach from the start. For us, more accessible and more creative communications can go hand in hand. It’s all about being audience aware and agreeing the approach early on in the design process.

Get in touch!
As you can see, we love working with educational institutions, so if you're from a college or university and have got plans afoot, drop us an email at info@creativeconcern.com and we'll happily jump on a call for a (free) 30 minute surgery to help you plan.

Tips from our team... keeping remote working creative

More from Faith this week on keeping creative when your team are all working remotely...

"We've learned that remote, or even blended working patterns don't have to mean the loss of co-creation, team collaborations or creative projects. In fact, there's opportunities to do even more to keep your communications creative, relevant and impactful.

Think sprint not marathon; find new platforms; bust the brief…

These are just three of the top tips for keeping teams creative during the pandemic restrictions that we shared at a Charity Comms conference a few months ago. If you're interested in hearing what other charities told us about their biggest challenges, join the recording of our presentation. If join the recording to dive straight into top tips to run great remote creative ideas sessions.

Inject some new thinking

We've set up a (slightly silly, definitely useful) new idea prompt generator on our website. If you're stuck and need a quick injection of something fresh, take a look and scroll to the bottom where you'll find our 'New thing please' prompt generator right there!

Don't rule anything out

In spite of current restrictions, we've been helping clients to run incredibly sucessful, engaging events, running focus groups and continuing with audience testing for our digital and campaign work, making new films for clients and running Covid-safe photo shoots. There really is no need to feel that you have to put any of your charity's plan on hold - now more than ever is the time to increase your presence, engage your supporters and wider audiences and express exactly who you are as an organisation.

We're running Zoom sessions right now to help clients navigate all of these issues and many more – so if you think we can help (even if its just to assess your current site, without firm plans to make radical changes) get in touch.

Tips from our team... briefing in a film

This week Chris shares his top tips for briefing in a film to your agency:

"If you’re planning some filming for the Autumn, here’s a few pointers to help you get the most out of your shoot…

Ask yourself, is it a film?

This might sound daft, but film is great at taking your audiences to interesting and unusual places and to capture emotions and opinions. Not everything makes a great film, so the first big question to ask is - is film the best and most compelling way to get the information across?

Covid-safe

It’s an obvious one but follow the guidance on safe shooting. Our team have all taken the Covid-safe filming test and have the certification. We can guide you through this if needed to make sure we all stay safe on the job.

Planning makes all the difference

A successful film takes planning and organising. Getting the best locations, the most interesting angles and the most interesting interviewees all takes planning and visualising the final film before you even start.

Vox pops are rarely the best approach

We are often asked to capture ‘vox pops’ which in reality are interviews simply because the subject matter can be more complex than a simple vox pop question. We’d suggest planning your film by thinking about the message first and then decide the best way to communicate your message or story. Vox pops are rarely the best way!

Film it once, use it many times

If you are going to invest in capturing some film content, think about how you can use this content across different channels and formats. This might mean making a few different edits or re-purposing your film to work in portrait or square format. We’d recommend getting the maximum value from your filming by running the content across all of your channels.

Would you watch it?

This last point is critical - only make films that you would watch! What we mean is, make sure your films are as interesting, vibrant and visually dramatic as possible. If you enjoy watching them, then so will your audiences

Good luck!"

Creating a sustainable healthcare masterplan

We’ve enjoyed a fruitful relationship with Manchester University NHS Foundation Trust over the years, developing their Green Heart behaviour change branding and associated campaigns, and supporting the sustainability team with a wide range of communications.

Our latest project saw us working with the team at MFT and Hillbreak to support the development of the Trust’s new sustainability strategy, known as The Masterplan.

As the biggest acute Trust in the UK, we all had lofty ambitions for this strategy. It was crucial the first step should be to consult with the Trust’s diverse staff base to understand what the Trust’s sustainability goals and objectives should be – and how the Trust could lead the field.

Using our combined knowledge of sustainability reporting and governance in the healthcare sector and beyond, we worked alongside Trust staff to develop The Masterplan: Making Sense of Sustainable Healthcare, 2018-2023, which has already been deemed by NHS Improvement (NHSI) as exemplar. We look forward to supporting the Trust further with promotional activity relating to this strategy.

You can read the strategy here.

Frontline Care: Saving the NHS?

Focused Care is a model of care revolutionising the NHS. It works alongside GP practices in Greater Manchester to assist patients who have complex needs such as homelessness, long term illnesses, substance misuse and domestic violence.

Creative Concern has worked with the team at Focused Care and ITV Shiver for a number of months on a 30-minute television programme that followed two Focused Care workers, Ruth Chorley and Lisa Chattington, as they helped their patients to rebuild their lives.

The programme Frontline Care: Saving the NHS? was aired by ITV Tonight in November and was watched by 2.5 million viewers.

People's Powerhouse: A charter to transform the fortunes of the North and its people

People’s Powerhouse came to us to work on developing the design for their new charter, which was launched at their conference in Bradford in November.

The People’s Powerhouse is a movement made up of a diverse network of people who came together to help shape the debate and ensure that people and communities are at the centre of Northern Powerhouse plans.

The People’s Powerhouse charter outlines their vision of trust, change, fairness and diversity, setting the foundations of the movement to which individuals and businesses can subscribe to.

With such potent core messages, it was vital to design a document that highlighted and presented them in a clear way, while at the same time remained in keeping with the People’s Powerhouse’s current branding. We therefore integrated their logos characters throughout the document to illustrate the messages of the people.

We designed a charter that encapsulated the location of the North with a ‘Northern skyline’ including not only the most famous landmarks but distinguished and diverse structures from across the North of England. The design was then incorporated into event signs and boards for their conference venue and widely shared by the organisation’s supporters on Twitter.

The full charter is available to read and sign up to here.

Manchester Museum: It's in our nature

In the summer of 2018, Manchester Museum came to us to reveal their exciting new plans for their future.

As the Museum closes a number of its galleries to enable essential building work to take place as their new South Asia and Chinese Culture galleries take shape, the Museum needed to communicate to visitors that their renowned natural history galleries are still open for business – and their dedication to natural history and environmental issues as steadfast as ever.

As the Museum and Creative Concern share a similar outlook and approach – with shared values, especially regarding sustainability and environmental stewardship – we are excited about the Museum’s longer term ambition for this much-loved Mancunian institution.

We came up with the Change? It’s in our nature strapline to demonstrate how Museums are continually evolving their exhibitions and gallery spaces to adapt to new influences and to accommodate new ideas, much like the natural world. A physical change to the space, we hoped to convey, shouldn’t be something to fear. This new strapline also signals the Museum’s ‘back to nature’ focus: examining its roots and celebrating its history whilst looking forward.

Manchester Museum has long had a strong, distinct and memorable visual identity. We wanted the Change? Campaign to work within this well-established framework, but also to evolve and push its boundaries. To carry the strapline, we introduced a bright, bold colour palette, with a gradient to illustrate moving and shifting. We also sought out images of natural phenomena synonymous with change and evolution, such as weather and migration, to further lift the creative and provide visual interest.

On approval, we supplied the campaign assets for the Museum team to roll out across signage, building dressing, interpretation and digital channels. You can read more about the plans for the Museum’s transformation on their website.

We wish Manchester Museum all the best for the forthcoming programme of activity and we look forward to enjoying the new-look Museum when it opens in 2021.

Beelines

A Cycling and Walking Strategy for Greater Manchester

Following our work on the Made to Move strategy, which set out the ambitions of Chris Boardman, GM’s Cycling and Walking Commissioner, we teamed up again with Chris Boardman and his teams at the Greater Manchester Combined Authority and Transport for Greater Manchester to show the region – and the world! – the exciting new cycling and walking infrastructure planned for Greater Manchester.

Working with Peter Saville, we took the region’s much-loved icon, the bee, and developed a marque that we hope will become synonymous with cycling and walking in the region as it will feature on the signage for the new cycle and walking pathways which will make it easier, safer and more enjoyable for the region’s residents to leave their cars behind. We also designed the document that outlines the plans and shows local residents where the new pathways will be constructed, and exhibition boards for the event that launched the scheme to the public. As the initiative evolves, we have remained involved, designing and producing lapel badges and consultation documents, and we look forward to sampling the new infrastructure when it goes live!

https://www.tfgm.com/made-to-move/beelines

Libraries Connected

In June 2018, Society of Chief Librarians (SCL) announced it would now be known as Libraries Connected, and unveiled an exciting new visual identity.

We worked with SCL on this branding project since Autumn 2017, following a competitive pitch, and were excited to see our new brand launched at the organisation’s two-day conference in June.

SCL is a membership organisation made up of every library service in England, Wales and Northern Ireland, that seeks to advocate for public library services and share best practice. After a successful bid to Arts Council England, SCL entered into a new chapter in its history: to become a sector support organisation for public libraries, strengthening the sector by providing best practice, training and events, promoting the value of libraries and brokering beneficial partnerships with third parties.

Getting the name right for this organisation was critical, especially given the number of different stakeholders involved. The organisation wanted to be ambitious with its naming choices, but also wanted a name that would be easily understood at-a-glance – something that SCL no longer achieved.

We began with a period of extensive research to better understand the crowded private and public library brandscape in the UK and consultation to interrogate motivations and barriers with diverse stakeholders: the transformation steering group, regional chairs and members, former presidents, and key influencers and partners.

Once a shortlist of names was created, we embarked on a further period of testing and consultation to decide on the correct route. Libraries Connected proved a clear winner and once this was confirmed, the visual identity development began.

We needed an identity to invoke the heritage of the organisation and its solid, well respected reputation, but also one that speaks loud and clear in a contemporary context.

Since the brand has been approved, we have been working on a suite of marketing and communications collateral, stationery and the design and build of the organisation’s website: www.librariesconnected.org.uk